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Candlewood Suites Jefferson City

REVIEWS

Guest Reviews
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.
Real Guests
Ratings summary
Overall Experience 
4.5 / 5
4.5 / 5
Open Ratings Snapshot
Rating breakdown 754 reviews
5 Stars
531
4 Stars
143
3 Stars
37
2 Stars
25
1 Star
18
based on 754 reviews
625 out of 67992%recommend this property.
Staff and Service 
4.6 / 5
4.6 / 5
Room and Comfort 
4.5 / 5
4.5 / 5
Value 
4.4 / 5
4.4 / 5
Room Cleanliness 
4.6 / 5
4.6 / 5
Sleep Quality 
4.4 / 5
4.4 / 5
Allowed me to be Flexible 
4.4 / 5
4.4 / 5
Candlewood Cupboard 
4.4 / 5
4.4 / 5
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Product ReviewsWrite a review
Facilities are adequate, but awful odor.
Overall Experience 
3.0 / 5
3.0 / 5
PostedMarch 5, 2025
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fromMissouri
Age:25-34
Traveler Type:Business
Reason for Visit:Business
Staff and Service 
4.0 / 5
4.0 / 5
Room and Comfort 
3.0 / 5
3.0 / 5
Value 
2.0 / 5
2.0 / 5
Room Cleanliness 
2.0 / 5
2.0 / 5
Sleep Quality 
2.0 / 5
2.0 / 5
Allowed me to be Flexible 
3.0 / 5
3.0 / 5
Candlewood Cupboard 
3.0 / 5
3.0 / 5
No, I do not recommend this property.
My stay at the Candlewood and jeff city was adequate in many ways. But would not stay again and would not recommend due to the extremely strong odor that filled my entire room.
Reason for Visit:Business
ProsLocation, staff
ConsRoom Cleanliness
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onMarch 12, 2025
Hi Dan55,
Thank you for staying and sharing your experience at our Candlewood Suites Jefferson City for business travel needs. We appreciate you for being one of our IHG One Rewards Gold Elite members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
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good rate, good location, friendly staff
Overall Experience 
4.0 / 5
4.0 / 5
PostedFebruary 12, 2025
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frommaple lake, mn
Age:25-34
Traveler Type:Business
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
4.0 / 5
4.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
4.0 / 5
4.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Allowed me to be Flexible 
5.0 / 5
5.0 / 5
Candlewood Cupboard 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Overall a good experience here! Location is good, staff is nice, price is of good value for the Jefferson city area
ProsLocation, staff, recognition for ihg rewards club members
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Check it out for good experience
Overall Experience 
5.0 / 5
5.0 / 5
PostedJanuary 19, 2025
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fromSt Joseph Missouri
Traveler Type:Business
Reason for Visit:Business
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
4.0 / 5
4.0 / 5
Value 
4.0 / 5
4.0 / 5
Room Cleanliness 
4.0 / 5
4.0 / 5
Sleep Quality 
4.0 / 5
4.0 / 5
Allowed me to be Flexible 
5.0 / 5
5.0 / 5
Candlewood Cupboard 
4.0 / 5
4.0 / 5
Yes, I recommend this property.
Hotel and hotel staff are extremely friendly and helpful. My plans changed and the staff was helpful and accommodating. Hotel Access and not overwhelming hotel makes this a very positive experience. It is worth checking it out.
Reason for Visit:Business
ProsRoom Cleanliness, Location, Amenities, staff
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Great Stay
Overall Experience 
5.0 / 5
5.0 / 5
PostedJanuary 8, 2025
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fromMissouri
Age:50-64
Traveler Type:Business
Reason for Visit:Work
Next Destination:N/a
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
4.0 / 5
4.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Allowed me to be Flexible 
5.0 / 5
5.0 / 5
Candlewood Cupboard 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
The room was clean and the bathroom extra big tub was nice and roomy
Reason for Visit:Work
Next Destination:N/a
ProsRoom Cleanliness, Location, staff, recognition for ihg rewards club members
Consno continental breakfast
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onJanuary 11, 2025
Kristy1971,
Thank you so much for your recent stay! I am so happy that you enjoyed your stay with us and I am truly very happy to know that your room was clean, and the bathtub was spacious! We hope that you might stay with us again on any future trips to Jefferson City.
Thank you again,
Carissa Beauchane
Guest Services Manager
(573) 634-8822
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Dirty Rooms for Christmas visit
Overall Experience 
1.0 / 5
1.0 / 5
PostedDecember 29, 2024
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Age:50-64
Traveler Type:Leisure
Check Out Date:2024-12-25
Reason for Visit:Family Christmas
Travel Tips:Don't stay here
Staff and Service 
2.0 / 5
2.0 / 5
Room and Comfort 
1.0 / 5
1.0 / 5
Value 
1.0 / 5
1.0 / 5
Room Cleanliness 
1.0 / 5
1.0 / 5
Sleep Quality 
3.0 / 5
3.0 / 5
We rented 2 rooms for a family Christmas gathering. Apparently neither room had been thoughroghly cleaned prior to renting them out. In room 107 all the dishes were dirty and still in the dishwasher not ready for use. In room 106 there was still a plate in the mircowave full of wings and dipping sauce and the rest of the plates were in the dishwasher still dirty. When i went to the desk to tell them about it the offer to fix it was to have the housekeepers to come back. It was Christmas eve at almost 5pm. Had the housekeeping supervisor just done their job and checked rooms we wouldn't have had this problem. No i don't want another families Christmas eve ruined by making a mom leave her kids. I was told U would receive points for the issues in the rooms. Not a price discount but points. Funny thing is I got this email asking for a review but never got any points for staying in 2 dirty rooms for Christmas. As much as I love staying at Candlewoods I would never stay at this one again.
Check Out Date:2024-12-25
Reason for Visit:Family Christmas
Travel Tips:Don't stay here
ConsRoom Cleanliness
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onJanuary 6, 2025
Hello Brandy,
Thanks for choosing Candlewood Suites Jefferson City for your leisure lodging needs and for sharing feedback. We appreciate and thank you for your loyalty as one of our IHG One Rewards members. We offer a simple and engaging place to rest. However, I am sorry for what happened during your stay. The team learned about your review. The team will make the needed improvements to deliver complete guest satisfaction.
In line with this, do know that I sent an e-mail to further reach out to you. I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last.
Best,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
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Comfortable bed. Nice room.
Overall Experience 
5.0 / 5
5.0 / 5
PostedDecember 13, 2024
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fromLee's Summit, MO
Traveler Type:Business
Reason for Visit:Business meetings
Next Destination:N/A
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Allowed me to be Flexible 
5.0 / 5
5.0 / 5
Candlewood Cupboard 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
My second time at this hotel for business. I enjoyed my stay. The room was clean and the bed was comfortable. Breakfast was provided at the HyVee store nearby and was very good. The only thing missing in my room was some tea bags for morning. The toilet made annoying noises constantly and the bathroom sink drained slow but otherwise it was a very nice room.
Reason for Visit:Business meetings
Next Destination:N/A
ProsRoom Cleanliness, Location, staff, recognition for ihg rewards club members
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Nice place
Overall Experience 
4.0 / 5
4.0 / 5
PostedDecember 12, 2024
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fromJefferson City, Missouri
Age:35-49
Traveler Type:Combined Business and Leisure
Staff and Service 
4.0 / 5
4.0 / 5
Room and Comfort 
3.0 / 5
3.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
2.0 / 5
2.0 / 5
Allowed me to be Flexible 
5.0 / 5
5.0 / 5
Candlewood Cupboard 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
This is a very nice place to stay however, the bed is not that comfortable to me, it was extremely hard and one pillow wasn’t enough and two pillows were too much so I had neck pain the next morning
ProsRoom Cleanliness, Location, Amenities, recognition for ihg rewards club members
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Amazing
Overall Experience 
5.0 / 5
5.0 / 5
PostedNovember 14, 2024
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fromJoplin, MO
Age:35-49
Traveler Type:Combined Business and Leisure
Reason for Visit:Business
Next Destination:Thailand
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Allowed me to be Flexible 
5.0 / 5
5.0 / 5
Candlewood Cupboard 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
I had a wonderful experience, I haven’t had a good nights sleep in a long time. The bed was very comfortable. The staff were wonderful, helpful and professional. I enjoyed my stay. This is my go to hotel whenever I’m in town.
Reason for Visit:Business
Next Destination:Thailand
ProsRoom Cleanliness, Location, Amenities, Attention to Customer Needs for Longer Stays, staff, recognition for ihg rewards club members
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